Terri Northcott

Terri Northcott

Every client is unique. I find the discovery phase of a project is the most exciting, where I learn what the people do, how they do it, and how I can support them in their transition to applying new processes or technology in their work. I love the “a-ha” moments in training sessions when the learners discuss how they will use the new knowledge in their daily work. My background in Change Management keeps the people at the forefront throughout a project to make sure the client realizes the intended benefits.

The best part of my job is the team I work with at Electra. Our readiness to collaborate and support each team member is our superpower.

When I am not working, you will find me outdoors, near water, on a mountain or in my garden.

The very first trip I ever did on my own, without my family, was Everest Base Camp in 2008. It was my biggest personal growth experience because it involved a mind shift to meeting my own needs, being on my own on the trail, and in my own head, even though I was part of a tour group. The other trip that stands out for me would be visiting Disney World with my family, it was just fun. I loved experiencing it through my sons’ eyes and especially enjoyed the waterparks and space mountain.
I live on an acreage and enjoy gardening and hiking. I start all my plants from seeds instead of buying from greenhouses. I enjoy the challenge of it, and I have to start around February with planting, watering, and fertilizing for the spring. And then I love spending time with my granddaughters, of course.
I started out with an education degree in high school sciences. After a career break to raise my family, I substitute taught for several years. I had some good connections that saw my ability and not just my experience, and I was able to progress into developing and delivering training programs. I started in IT projects, but I’ve worked in all different industries including utilities, agriculture, as well as oil and gas.
I see a lot of emphasis on organizational change management and more companies realizing the value of it. We don’t just train and have people go away and just do it, people aren’t robots and don’t get programmed to perform a function. It’s a learned skill that needs to be adopted, you need to have it repeated, reinforced, and discussed. You move through phases of learning to the application of the learning.