Electra Learning Privacy Policy

Electra Learning Privacy Policy

Electra Learning Ltd. is part of the Electra Learning Group which includes Electra Learning (Aberdeen) and Electra Learning (Canada), hereafter referred to as ‘Electra Learning’, ‘Electra’, ‘us’ or ‘we’.

This privacy policy explains how we collect, use, disclose, and safeguard your information when you visit our website http://www.electralearning.com , including any other media form, media channel, mobile website, or mobile application related or connected thereto (collectively, the “Site”). Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.

We reserve the right to make changes to this privacy policy at any time and for any reason. We will alert you about any changes by updating the “Last Updated” date of this privacy policy. Any changes or modifications will be effective immediately upon posting the updated privacy policy on the site, and you waive the right to receive specific notice of each such change or modification.

You are encouraged to periodically review this privacy policy to stay informed of any updates. You will be deemed to have been made aware of, will be subject to, and to have accepted the changes in any revised privacy policy by your continued use of the site after the date any revised privacy policy is posted.


What data do we collect and why?

Electra Learning may collect and use your data in the following ways:

  • Enquiries and ongoing business
    • Name, email address, phone number, company and job role.
  • Contact forms
    • Our contact forms collect a name, email address and the message data shown in the form.
  • Website comments
    • When visitors leave comments on the site, we collect the data shown in the comments form, the visitor’s IP address and browser user agent string to help spam detection.
    • An anonymised string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.
  • Voluntarily complete a customer survey, provide feedback or email us
    • We may use your comments or feedback as part of internal reviews or on promotional material. We will respect your privacy and will refrain from using your full name without prior consent.
  • Electra Learning may also receive your data indirectly
    • Your company may provide us with your details for the purpose of training delivery.
  • If you upload media to the site
    • Please note that if you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the site could download and extract any location data from such images.

How will we use your data?

Electra Learning collects your data so that we can:

  • Process your enquiry and/or manage your account.
  • Send out our monthly newsletter.
  • Email you with special offers on our other products and services we think you might like.

Electra Learning will never share your data outside of the Electra group without your explicit consent.


How do we store your data?

Electra Learning securely stores your data using Microsoft Cloud services.
Electra Learning will keep your data in accordance with the Retention and Disposal Schedule published by the Information Commissioners Office. Once this time period has expired, we will delete or anonymise your data.

If you leave a comment on our site, the comment and its metadata are retained indefinitely. This is so we can recognise and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.


Marketing

Electra Learning would like to send you information about products and services of ours that we think you might like. If you have agreed to receive marketing, you may always opt out later. You have the right at any time to stop Electra Learning from contacting you for marketing purposes or sharing your data with other members of the Electra Learning Group.

If you no longer wish to be contacted for marketing purposes, please email: info@electralearning.com


What are your data protection rights?

Electra Learning would like to make sure you are fully aware of all your data protection rights. Every user is entitled to the following:

The right to access – You have the right to request Electra Learning for copies of your personal data.
The right to rectification – You have the right to request that Electra Learning correct any information you believe is inaccurate. You also have the right to request Electra Learning to complete information you believe is incomplete.
The right to erasure – You have the right to request that Electra Learning erase your personal data, under certain conditions.
The right to restrict processing – You have the right to request that Electra Learning restrict the processing of your personal data, under certain conditions.
The right to object to processing – You have the right to object to Electra Learning’s processing of your personal data, under certain conditions.
The right to data portability – You have the right to request that Electra Learning transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our email: info@electralearning.com Call us at: 01224 295050 Or write to us: Electra Learning Ltd, 34 Albyn Place, Aberdeen, AB10 1FW


What are cookies?

Cookies are text files placed on your computer to collect standard Internet log information and visitor behaviour information. When you visit our site, we may collect information from you automatically through cookies or similar technology. For further information, visit: allaboutcookies.org

How do we use cookies?

Electra Learning uses cookies in a range of ways to improve your experience on our site.

If you leave a comment on our site you may opt in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

How to manage cookies

You can set your browser not to accept cookies, and the above website tells you how to remove cookies from your browser. However, in a few cases, some of our website features may not function as a result.


Analytics

We may also partner with selected third-party vendors, such as Google Analytics to allow tracking technologies and remarketing services on the Site through the use of first party cookies and third-party cookies, to, among other things, analyze and track users’ use of the Site, determine the popularity of certain content and better understand online activity. By accessing the Site, you consent to the collection and use of your information by these third-party vendors. You are encouraged to review their privacy policy and contact them directly for responses to your questions. We do not transfer personal information to these third-party vendors. However, if you do not want any information to be collected and used by tracking technologies, you can visit the third-party vendor or the Network Advertising Initiative Opt-Out Tool or Digital Advertising Alliance Opt-Out Tool.

You should be aware that getting a new computer, installing a new browser, upgrading an existing browser, or erasing or otherwise altering your browser’s cookies files may also clear certain opt-out cookies, plug-ins, or settings.


Privacy policies of other websites

The Electra Learning site may contain articles with embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

This privacy policy applies only to our site, so if you click on a link to another website, you should read their privacy policy.


Changes to our privacy policy

Electra Learning keeps its privacy policy under regular review and places any updates on this site. This privacy policy was last updated on: 16.10.2020


How to contact us

If you have any questions about Electra Learning’s privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us.

  • Email us at: info@electralearning.com
  • Call us: 01224295050
  • Or write to us at: 34 Albyn Place, Aberdeen, AB10 1FW.

How to contact the appropriate authority

Should you wish to report a complaint or if you feel that Electra Learning has not addressed your concern in a satisfactory manner, you may contact the Information Commissioner’s Office. Website: www.ico.org.uk