Electra Learning Ltd. is part of the Electra Learning Group which includes Electra Learning (Aberdeen) and Electra Learning (Canada), hereafter referred to as ‘Electra Learning’, ‘Electra’, ‘us’ or ‘we’.
What data do we collect and why?
Electra Learning may collect and use your data in the following ways:
- Enquiries and ongoing business
- Name, email address, phone number, company and job role.
- Contact forms
- Our contact forms collect a name, email address and the message data shown in the form.
- Website comments
- When visitors leave comments on the site, we collect the data shown in the comments form, the visitor’s IP address and browser user agent string to help spam detection.
- Voluntarily complete a customer survey, provide feedback or email us
- We may use your comments or feedback as part of internal reviews or on promotional material. We will respect your privacy and will refrain from using your full name without prior consent.
- Electra Learning may also receive your data indirectly
- Your company may provide us with your details for the purpose of training delivery.
- If you upload media to the site
- Please note that if you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the site could download and extract any location data from such images.
How will we use your data?
Electra Learning collects your data so that we can:
- Process your enquiry and/or manage your account.
- Send out our monthly newsletter.
- Email you with special offers on our other products and services we think you might like.
Electra Learning will never share your data outside of the Electra group without your explicit consent.
How do we store your data?
Electra Learning securely stores your data using Microsoft Cloud services.
Electra Learning will keep your data in accordance with the Retention and Disposal Schedule published by the Information Commissioners Office. Once this time period has expired, we will delete or anonymise your data.
If you leave a comment on our site, the comment and its metadata are retained indefinitely. This is so we can recognise and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
Electra Learning would like to send you information about products and services of ours that we think you might like. If you have agreed to receive marketing, you may always opt out later. You have the right at any time to stop Electra Learning from contacting you for marketing purposes or sharing your data with other members of the Electra Learning Group.
If you no longer wish to be contacted for marketing purposes, please email: firstname.lastname@example.org
What are your data protection rights?
Electra Learning would like to make sure you are fully aware of all your data protection rights. Every user is entitled to the following:
The right to access – You have the right to request Electra Learning for copies of your personal data.
The right to rectification – You have the right to request that Electra Learning correct any information you believe is inaccurate. You also have the right to request Electra Learning to complete information you believe is incomplete.
The right to erasure – You have the right to request that Electra Learning erase your personal data, under certain conditions.
The right to restrict processing – You have the right to request that Electra Learning restrict the processing of your personal data, under certain conditions.
The right to object to processing – You have the right to object to Electra Learning’s processing of your personal data, under certain conditions.
The right to data portability – You have the right to request that Electra Learning transfer the data that we have collected to another organization, or directly to you, under certain conditions.
If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our email: email@example.com Call us at: 01224 295050 Or write to us: Electra Learning Ltd, 34 Albyn Place, Aberdeen, AB10 1FW
What are cookies?
Cookies are text files placed on your computer to collect standard Internet log information and visitor behaviour information. When you visit our site, we may collect information from you automatically through cookies or similar technology. For further information, visit: allaboutcookies.org
If you leave a comment on our site you may opt in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
How to manage cookies
You can set your browser not to accept cookies, and the above website tells you how to remove cookies from your browser. However, in a few cases, some of our website features may not function as a result.
You should be aware that getting a new computer, installing a new browser, upgrading an existing browser, or erasing or otherwise altering your browser’s cookies files may also clear certain opt-out cookies, plug-ins, or settings.
Privacy policies of other websites
The Electra Learning site may contain articles with embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
How to contact us
- Email us at: firstname.lastname@example.org
- Call us: 01224295050
- Or write to us at: 34 Albyn Place, Aberdeen, AB10 1YL.
How to contact the appropriate authority
Should you wish to report a complaint or if you feel that Electra Learning has not addressed your concern in a satisfactory manner, you may contact the Information Commissioner’s Office. Website: www.ico.org.uk